Role Details

You will be responsible for bringing the distillery’s story and craft to life, sharing our whisky journey with visitors from production to tastings. With passion and enthusiasm, you will guide guests throughout their visit, leading tours, helping customers on our shop floor, and supporting in our distillery café.

Responsibilities

Café

• Preparing, plating up, and serving food in accordance with food hygiene regulations
• Serving customers, waiting tables, and using the till
• Clearing tables, cleaning, and pot washing
• Stock rotation, checking in deliveries
• Barista (full on job training provided)

Visitor Centre & Tours

• Greeting visitors and working the shop floor
• Leading engaging tour and tasting experiences for groups
• Sharing the story, heritage and production process of Benbecula Distillery
• Maintaining excellent cleanliness and hygiene standards in the visitor centre
• Support with seasonal activities and events in the distillery
• Process retail transactions in the distillery shop, support customers with questions and spirit tastings

Ideal Qualifications

• Passion delivering outstanding customer service
• Strong verbal communication skills and confidence in public speaking
• Friendly, enthusiastic and professional demeanour to engage with guests
• Willingness to learn and develop product knowledge
• Interest in whisky, distilling, and production
• Previous experience in hospitality, tourism, or retail (preferred but not
• essential)
• Level 2 Food Hygiene certificate (preferred but not essential)

Key Information and Benefits

• Job Type: Full-time, Part-time, Permanent
• Shifts: Mon – Fri/Sat between 9am & 4pm (varies during seasonal hours)
• Pay: £12.60 – £14.00 + tips (based on experience)
• Full training will be provided

Benefits

• Discounted or free food & employee discounts
• A lively work environment
• Access to education on whisky, distilling, and production

Send your details and CV to catering@benbeculadistillery.com